When we first landed in the City of Angels, excitement washed over us. Seeing the city was like seeing Willy Wonka’s Chocolate Factory for the first time. We couldn’t wait to figure out trends happening in digital media newsrooms, learn how to apply methods we learned in sessions to our own student newsroom, network with professionals working in the field we aspired to leap into and of course feel like a true professional and dress in business casual.


Our first networking opportunity came as a pleasant surprise while in the elevator with a writer from CNN. This is when we were reminded of our first networking lesson: the importance of being present on social media.
One of the first things he asked was if we had a twitter. “Of course!” we replied — even though our online footprint being young journalists was pretty desolate — we knew it would come in handy later down the line.
Twitter acts as the mecca for news outlets and journalists and is a hub spot for prime time networking. I was fortunate enough to learn more about this platform in one of the ONA conference sessions.
The session “Understanding and Engaging with Your Audience on Twitter” was led by a panel of Twitter’s News and Partnerships Team giving insight on how users consume news. The main topic: What it means to have “frictionless” experience when consuming news from multiple platforms and how journalists can effectively engage with their audience using the newest features.
This presentation started off with Eric Zuckerman, Head of US News Partnerships, giving off general information on what the platform is used for in terms of News. Among the most tweeted topics in the US, 4.6 billion tweets are centered around news and from a global standpoint, it is the second most tweeted topic at 10.4 billion tweets.

Twitter being viewed as users’ “go-to-platform” for easy news consumption comes from multiple reasons. 69% of users say that Twitter has up-to-date news, 59% say the platform has many different topics concerning news and 51% say that Twitter has a range of viewpoints about news.
What does this tell us? That twitter is a fitting platform for outlets to turn to in order to get more direct engagement with their content and what drives users to go to this platform for their media consumption.
In the age of social media, it’s hard to get users to move from those social platforms to the news or entertainment outlets themselves. By using twitter as a channel for accessible means to content, it expands the likelihood of newer subscribers, growth of diversity within your audience and can get more exposure within younger consumers.
Along the same lines of discussing how twitter is used as a means of content consumption, the presentation went on to talk about what users are interested in seeing. 97% of users appreciate stories that report what happened with just facts, 81% engage with content that analyzes and contextualizes information and 64% are interested in opinion pieces that offer a point of view.

By using this information, publications can understand what type of content will engage more of their audience – hopefully increasing the amount of time spent on their feed or website.
While all of this data on user engagement is helpful for publications, it can also be translated to help individual journalists engage with their audience.
The general consensus when it comes to journalist’s using twitter is that users like to see commentary not only about their articles, but also about things outside their beat. Audiences like to see the more personable side to feel connected.
To help uplift journalists’ voices and foster a more conversational tone, “twitter spaces” was unveiled along with numerous added features like “Tweet Tiles” and “Twitter Blue” – a frictionless experience to read your favorite news publications without ads for a subscription.
These new additions to twitter are still in the experimental phase and are not available for all twitter users. However, I would suggest that Twitter Blue is the future for this social media platform when it comes to news consumption and I personally cannot wait.
I will be the first to admit that twitter had lost my interest after I fell down the rabbit hole of Instagram and Tiktok, simply because the content wasn’t as engaging, and my feed would be clustered with things I didn’t really want to see.
Tweet tiles have been created to try and mitigate that from happening by creating a more visual interface and free of things that clog up your feed – like tweets the people you follow like, or random things the algorithm pushes at you because of your interests.


I have analyzed social media a lot during my time at the University of Portland, along with my personal use of the platfroms, and I am glad to see that Twitter is getting a revamp. In some of my other sessions, we discussed the growing problem of misinformation being spread around on these sites, and by designating a space for publications is one step closer to help combat this growing problem.
I can’t wait to see what the future holds.
Brie Haro is the Editor-in-chief at The Beacon and can be reached at haro23@up.edu